Caring is the answer
We’re committed to keeping patient care human.
Real care is a people 
thing
We promise to keep every patient interaction human. No bots here, just excellent bedside manners on every phone call and chat.
Why
we pledge
we pledge
Your HIPAA-trained medical receptionists are empowered to schedule their own hours, develop their learning and volunteer in their communities.
Happy receptionists = happy patients.
Happy receptionists = happy patients.
There’s no substitute for real care
Patients need empathy
Studies show empathy leads to higher patient satisfaction and quicker patient recovery. Real empathy happens with real people.
Source: GreaterGoodPeople trust people
Patients don’t trust chatbots to protect their data to the standards of the Health Insurance Portability and Accountability Act (HIPAA).
Source: Chief Healthcare ExecutiveEvery patient is unique
Patients feel AI and chatbots are unable to recognize unique situations. Only a person can navigate the social cues of conversation.
Source: HBR.orgPowered by people
WellReceived pledges to give every patient and client the real connection of people, not bots. We will answer every chat and every call with the care that only a human can provide.
Caring is the answer.
Lifelong learning is a WellReceived core Value.
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